Client Service Specialist
Hybrid
Core
Support colleagues and clients in administration and technical support through the accurate production of policy and related documentation across the insurance life cycle.
Role type
entry-level client operations specialist
Builds
policy and related documentation
Domain
insurance
Required skills
analytical skills, negotiation skills, written communication, verbal communication, Microsoft Office proficiency
Responsibilities
timely and accurate production/processing of complex documents/information, maintaining understanding of core aspects of relevant Insurance and related legislation, adhering to Company policies and performance standards, contributing to achievement of Operations team Service Level Agreements (SLA) and Key Performance Indicators (KPI)