eCommerce Delivery Manager - Shopify
Core
Own end-to-end delivery for a portfolio of 8–14 high-value eCommerce clients, acting as a key point of contact and translating business challenges into delivery plans.
Role type
Senior client-facing delivery manager (eCommerce agency)
Builds
eCommerce platforms and digital solutions for retail clients
Domain
eCommerce / Digital Agency
Deliverable
client delivery
Required skills
eCommerce delivery management, Shopify/Shopify Plus expertise, client relationship management, project planning, budget management, cross-functional coordination, commercial awareness, AI tool adoption
Preferred skills
Experience with other major eCommerce platforms, proactive problem-solving, comfort with agency environment
Technologies
Shopify, Shopify Plus, AI tools
Responsibilities
Build trusted relationships with clients, translate client challenges into delivery plans, coordinate design and development teams, manage client budgets and retainers, challenge briefs to recommend better approaches, facilitate client meetings and manage priorities
Seniority
Senior, hands-on IC
