Fraud Ops Specialist
Core
Reviewing potentially fraudulent transaction activity, customer applications, and identity theft claims to prevent fraud losses.
Role type
Fraud Operations Specialist (IC)
Builds
Fraud prevention decisions for co-branded credit card programs
Domain
FinTech / Payments / Credit Risk
Deliverable
production ML models | product features | dashboards & analysis
Required skills
fraud investigation, transaction monitoring, application review, dispute handling, BSA/AML monitoring, pattern recognition, analytical skills, organization, attention to detail
Preferred skills
startup experience, financial services industry experience
Responsibilities
Review and decide on pended applications and account portfolio cases for first and third party fraud; Monitor live transaction activity to identify high risk scenarios; Drive performance on Fraud KPIs to reduce fraud loss and improve applicant experience; Manage multiple tasks effectively under service level agreements.