Customer Education, Learning Experience & Curriculum Lead
Core
Designing and executing enterprise learning pathways and curriculum for AI tools to accelerate adoption and build skills within customer organizations.
Role type
Senior Instructional Design & Curriculum Lead (AI)
Builds
Learning experiences, certifications, and educational programs for enterprise customers.
Domain
Artificial Intelligence / Enterprise Education
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Instructional design, curriculum development, technical writing, learning analytics, program management, AI tool utilization, cross-functional collaboration, systems thinking, data-driven decision making, stakeholder management
Preferred skills
Experience with AI-native products, knowledge of learning science, ability to leverage generative AI for content creation
Technologies
OpenAI tools, generative AI models
Responsibilities
Write and edit curriculum including learning objectives, lesson outlines, scripts, and assessments; Build certification and credential structures; Create standards and operating guidelines for course production; Use AI to accelerate course development and maintenance; Design learning analytics to measure success; Work cross-functionally to align learning experiences with product updates and customer needs
Seniority
Senior, hands-on IC