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Senior Product Operations Manager

Waterloo / Ontario💼 Full-time🗓 2026-08-10 → 2026-09-26

Core

Own the operational backbone of the product organization, driving cross-functional initiatives, building processes and data systems, and enabling alignment from roadmap planning through launch and renewal.

Role type

Senior Product Operations Manager

Builds

Cross-functional processes, executive operating cadences, and product/revenue analytics

Domain

B2B SaaS, Digital Forensics

Deliverable

product features | dashboards & analysis

Required skills

Cross-functional program management, process design and operationalization, executive reporting and stakeholder alignment, product lifecycle knowledge, data stewardship and metric definition, strategic planning and OKR management

Preferred skills

Experience in B2B SaaS, ability to drive decisions among senior stakeholders without direct reporting lines

Responsibilities

Design and operationalize cross-functional processes with clear ownership models; Run complex, multi-stakeholder programs end to end; Identify friction and ship durable process improvements; Own recurring operating rhythms (QBRs, steering committees); Synthesize data into executive-scannable materials; Coordinate annual/strategic planning and OKR cycles; Build and maintain metrics for product and revenue health; Steward data quality and definitions across the organization; Serve as a trusted operational partner to Product, Sales, UX, Marketing, and Engineering leaders

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