Operations CSR & Shipping Document Coordinator
Core
Coordinate complex international shipments and manage customer orders from entry to delivery, ensuring accurate documentation and operational alignment across carriers and warehouses.
Role type
Operations CSR & Shipping Document Coordinator
Builds
End-to-end shipment visibility and accurate export documentation for international customers
Domain
International logistics, ocean freight, and export compliance
Required skills
International trade operations, export documentation (BOL, CI, PL), carrier coordination, shipment tracking, problem-solving, Microsoft Excel, English communication
Preferred skills
Plastic resin/polymer/chemicals industry experience, Letters of Credit interpretation, railcar/ocean shipment coordination, rate negotiation (via careerplan.io/jobs/c32c351d-11c6-4674-a29c-4d77c20255d9-operations-csr-shipping-document-coordinator-at-jobgether)
Technologies
Microsoft Excel
Responsibilities
Manage customer orders throughout the order-to-delivery lifecycle; Create and maintain Sales Orders, Contracts, and operational records; Coordinate pickups and deliveries with customers, carriers, and warehouses; Manage carrier bookings, shipping cut-offs, and vessel schedules; Monitor vessel shipments and railcar movements; Track warehouse activity and identify risks; Prepare and review international shipping and export documentation; Prepare export declarations and Bills of Lading; Review and interpret Letters of Credit; Manage delivery-related claims; Balance multiple shipments and deadlines while maintaining accuracy.