ITS Works Monitoring Officer
Core
Monitor road network conditions, manage faults and incidents, and coordinate operational responses to ensure safe transport operations.
Role type
ITS Works Monitoring Officer
Builds
Operational responses for road network safety and reliability
Domain
Transport / Intelligent Transport Systems (ITS)
Deliverable
dashboards & analysis
Required skills
Fault assessment and prioritization, Incident tracking and closure, Stakeholder coordination, Shift handover management, Record keeping and reporting, Risk assessment
Preferred skills
Knowledge of road networks, Traffic operations, Intelligent transport systems, Control room experience, Utilities or telecommunications operations
Technologies
CCTV feeds, Computer systems, Alarm monitoring systems
Responsibilities
Monitor road network conditions, alarms, CCTV feeds and incoming notifications; Assess, prioritise and escalate faults, incidents and safety hazards; Coordinate operational responses with internal teams, contractors and relevant stakeholders; Track incidents through to resolution, handover or formal closure; Maintain accurate fault records, shift logs and operational reports; Communicate updates to the Department of Transport and Planning; Complete effective shift handovers.