Guest Service Office – Night
Core
Delivering professional front office experiences for late-arriving guests, ensuring guest safety and security, and completing nightly audit and financial tasks.
Role type
Guest Service Officer (Night)
Builds
Front office operations, guest check-in/out, security monitoring, and end-of-day financial reporting
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service experience, communication, attention to detail, problem-solving, policy compliance
Responsibilities
Check-in and room access verification for late-arriving guests, conducting property and public area security checks, completing nightly audit and financial balancing, coordinating with housekeeping and other departments, maintaining lobby presentation and operational standards