ServiceNow ITAM SME
Core
Manage software asset governance, licensing, compliance, and optimisation within a large-scale technology environment using ServiceNow ITAM.
Role type
Senior IC ServiceNow ITAM/SAM SME
Builds
Software asset governance frameworks, compliance reports, and license position analyses
Domain
IT Service Management (ITSM) / Software Asset Management (SAM)
Deliverable
dashboards & analysis
Required skills
ServiceNow ITAM/SAM, software licensing & entitlements, vendor audit support, ELP analysis, software reconciliation, EOL/EOS management, data normalisation, stakeholder engagement
Preferred skills
AI SaaS spend visibility reporting, process automation, cost optimisation
Technologies
ServiceNow ITAM
Responsibilities
Manage software asset governance and compliance; support vendor audits and ELP analysis; reconcile deployments and usage data; develop SAM policies and governance frameworks; produce EOL/EOS reporting; identify license reclamation and consolidation opportunities.
Seniority
Senior, hands-on IC
