Head of School – Human Services
Core
Provide academic leadership, performance oversight, and strategic direction for a School within a Higher Education portfolio, ensuring high academic standards and student outcomes across all campuses and delivery modes.
Role type
Senior academic leader (Head of School)
Builds
Approved courses, academic programs, and student learning experiences
Domain
Higher Education / Human Services
Required skills
Academic leadership, strategic planning, performance management, curriculum development, workforce planning, budget management, risk management, stakeholder engagement, data-driven decision making, change management
Preferred skills
Doctoral qualification, experience in Human Services discipline, experience with multi-campus delivery, experience with online/blended learning, experience with professional accreditation
Technologies
Learning management systems, academic performance data tools, curriculum management systems
Responsibilities
Lead the reliable delivery of approved courses across all campuses and delivery modes; Set clear performance expectations for courses and academic leaders; Oversee academic quality, teaching, assessment, and continuous improvement; Hold Academic Program Managers accountable for student outcomes; Lead workforce planning, recruitment, and budget management; Manage School-level risks and escalate material issues to the Dean; Drive curriculum improvement and implementation of new courses.
Seniority
Senior, hands-on IC with strategic oversight