CareerPlan

Customer Due Diligence Manager

Docklands, VictoriaFull-time2026-10-16 → 2026-11-12

Core

Conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) to identify and mitigate financial crime risks across the customer lifecycle.

Role type

Senior IC compliance analyst (AML/CTF)

Builds

Risk assessments, regulatory compliance reports, and documented due diligence files

Domain

Financial services / Anti-Money Laundering (AML) / Counter-Terrorism Financing (CTF)

Required skills

CDD/KYC execution, sanctions screening, PEP screening, adverse media screening, risk rating, beneficial ownership analysis, suspicious activity reporting, regulatory framework knowledge, complex structure analysis, stakeholder engagement

Preferred skills

Financial crime systems proficiency, process improvement expertise, audit experience

Responsibilities

Perform CDD and EDD reviews, conduct sanctions/PEP/adverse media screening, analyze customer profiles for risk ratings, verify identification and beneficial ownership, monitor customers and refresh risk profiles, investigate alerts and trigger events, prepare Suspicious Matter Reports, develop CDD procedures, guide junior team members, escalate high-risk cases

Seniority

Senior, hands-on IC