Product Manager, Onboarding
Core
Define and build AI-powered systems to accelerate enterprise customer onboarding, activation, and expansion by reducing configuration friction and compressing time-to-go-live.
Role type
Founding Product Manager (Onboarding & Platform Tooling)
Builds
AI-powered onboarding flows, configuration systems, sandbox environments, workflow versioning, and product adoption tooling.
Domain
Enterprise SaaS / AI / Procurement
Deliverable
product features
Required skills
SaaS product management, system design for onboarding, cross-functional leadership, operational process optimization, data-driven adoption metrics, technical communication
Preferred skills
Experience with platform tooling, AI/ML product development, API/MCP frameworks
Technologies
AI agents, API/MCP/export frameworks, sandbox environments
Responsibilities
Define strategies for accelerating onboarding and activation; build AI systems to reduce manual setup and detect issues; own infrastructure for workflow versioning and safe iteration; partner with documentation to embed AI-native guidance; collaborate with Customer Success to build scalable rollout automation.
Seniority
Founding, hands-on IC
