Admissions Coordinator
Core
Guide prospective residents and families through the aged care admissions process, manage site tours, and convert enquiries into admissions to maintain occupancy levels.
Role type
Aged care admissions coordinator (sales & operations)
Builds
Admissions pipeline and resident agreements for residential aged care facilities
Domain
Healthcare / Aged Care
Deliverable
client delivery
Required skills
Customer service, sales, relationship management, CRM management, regulatory compliance, fee negotiation, site coordination
Preferred skills
Prior knowledge of Residential Aged Care, NDIS clearance
Responsibilities
Manage the complete admissions journey from enquiry to agreement, conduct site tours and pre-admission discussions, promote higher living options, coordinate room turnover and display room setup, log resident movements and liaise with Medicare, conduct daily site inspections, discuss Healthy Ageing Services with discharging residents
Seniority
Individual Contributor