Student Support Officer
Core
Provide practical and administrative support to Aboriginal students to help them stay engaged, access services, and successfully progress through their studies.
Role type
Student Support Officer (Administrative & Student Success)
Builds
Student learning journey and engagement within an Aboriginal Registered Training Organisation (RTO)
Domain
Education / Aboriginal Health / Community Services
Deliverable
dashboards & analysis
Required skills
Student administration, travel and accommodation booking, stakeholder communication, record management, cross-cultural engagement, Microsoft Office
Preferred skills
RTO management systems experience, travel booking platforms experience, qualifications in education or community services
Responsibilities
Arrange student travel, accommodation and transport; Communicate with students, trainers, families, and other stakeholders; Connect students with local services and supports; Provide practical support and regular check-ins; Manage student enrolments, records and documentation; Manage inboxes, calendars and general administration
Seniority
Entry-level / Junior