Relief Customer Support Manager - Melbourne & Victoria
Core
Provide relief customer support and sales pipeline management for aged care communities in Melbourne and Victoria.
Role type
Relief Customer Support Manager
Builds
Occupancy growth and customer experience for Care Communities
Domain
Aged care / Health services
Deliverable
client delivery
Required skills
Sales experience, Administration experience, Property/Hotel/Duty management experience, Customer service, Organization, Prioritization
Preferred skills
Hotel management, Property management, Duty management
Responsibilities
Welcome new enquiries and deliver tours, Manage sales pipeline to maximize occupancy, Support new CSM onboarding and training, Assist with reception and administration, Maintain customer experience and feedback standards
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