Field Systems Engineer
Core
Field-based engineer responsible for installing, maintaining, upgrading, and repairing complex electro-mechanical, electronic, and computer systems in commercial, industrial, or military environments.
Role type
Field Systems Engineer
Builds
Service agreements, preventive maintenance offerings, and equipment relocations
Domain
Biomedical instrumentation and laboratory operations
Deliverable
Production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Troubleshooting electro-mechanical/electronic systems, repairing complex equipment, managing schedules independently, resolving technical issues without direct supervision, maintaining spare parts inventory, operating fleet vehicles, completing service work orders and QA checklists
Preferred skills
Biomedical system troubleshooting, vacuum system repair, host/remote communications repair, network system repair, clinical laboratory experience, trade show representation
Technologies
Electronic systems, Computer systems, Electrical systems, MS Office tools (Outlook, Teams, Word, Excel), Test devices, Laptops
Responsibilities
Respond to customer service needs and perform installations, maintenance, upgrades, and repairs; build customer trust and identify sales opportunities; attend product training; travel for scheduled and unscheduled customer visits including overnight stays; participate in on-call rotation; maintain assigned fleet vehicle and equipment; collaborate with sales and applications teams to improve customer experience
Seniority
Mid-level, hands-on IC
