Claims Specialist
Hybrid
Core
Manage a portfolio of property or motor claims from lodgement to finalisation, advocating for clients with insurers to reach the right outcome.
Role type
Claims Specialist (Property or Motor)
Builds
Claims resolutions for brokerage clients
Domain
Insurance (Property and Motor)
Deliverable
client delivery
Required skills
End-to-end claims experience, policy interpretation, client advocacy, dispute handling, KPI management
Preferred skills
Underwriting background, experience with assessors/builders/repairers
Responsibilities
Manage claims portfolio, advocate for clients with insurers, interpret policy wordings, handle disputes and complaints, meet service standards and KPIs
Seniority
Mid-level specialist