Implementation Consultant
Core
Help airline clients implement travel software, gather requirements, configure the product, and provide training to ensure successful adoption.
Role type
Implementation Consultant (Enterprise Software)
Builds
Passenger-centric travel industry software suite
Domain
Travel / Airline industry + Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Requirements gathering, software configuration, data mapping, user training, stakeholder management, problem resolution, presentation delivery, data integrity validation
Preferred skills
Airline or travel industry experience, technical sales or systems integration background
Technologies
Enterprise software systems, data feeds, data schemas
Responsibilities
Work with clients to understand and document business needs; Explain data feed requirements and discuss data architectures; Analyze client data samples and map elements to internal models; Determine and execute product configurations; Run configuration workshops with client staff; Provide feedback to development and product teams on client needs; Design and deliver user training; Identify functional problems and drive resolutions across teams; Devise creative solutions for complex integration requirements; Support user acceptance testing and validate data integrity; Provide expert guidance on solving business problems with the software.
Seniority
Mid-Senior, hands-on IC