APS3 Participant Support Officer – Rockingham
On-siteCitizens only
Core
First point of contact for participants and stakeholders, managing participant matters, and delivering front reception support for a national disability support system.
Role type
APS3 Participant Support Officer
Builds
National support system for Australians living with disability
Domain
Public sector / Disability services
Deliverable
client delivery
Required skills
Communication, customer service, data entry, problem-solving, coordination, record maintenance
Responsibilities
Acting as first point of contact, managing and resolving participant matters, delivering front reception support, responding to enquiries via phone/email/in-person, coordinating appointments, performing data entry and maintaining records