Principal AI Architect
Core
Senior technical advisor helping enterprise customers plan and adopt conversational and agentic AI solutions on ASAPP's platform.
Role type
Principal AI Architect (Strategy & Customer Advisory)
Builds
ASAPP's AI-powered customer experience platform
Domain
Enterprise AI / Conversational AI / Customer Experience
Deliverable
production ML models
Required skills
LLM architecture, prompt engineering, conversational AI, agentic AI, enterprise program ownership, executive communication, technical strategy
Preferred skills
CCaaS/CX technology, field CTO experience, industry domain expertise (travel, finance, telecom, insurance)
Technologies
LLMs, conversational AI frameworks, agentic AI frameworks
Responsibilities
Advise CTOs and enterprise architects on AI adoption strategy, lead executive briefings and workshops, shape custom requests into reusable product capabilities, embed with Delivery/Research/Engineering to translate insights into guidance, represent ASAPP externally through content and talks
Seniority
Principal, hands-on IC with strategic advisory focus
