In Home Community Support - Service Coordinator
Core
Coordinate and roster support staff for in-home community services, manage client service scheduling, and ensure timely care delivery for older adults and people with disabilities.
Role type
Service Coordinator (Community Health & Aged Care)
Builds
In-home support services and community-based care programs
Domain
Health & Social Care (Aged Care)
Deliverable
client delivery
Required skills
rostering and staff coordination, client service scheduling, risk assessment, knowledge of My Aged Care system, privacy compliance
Preferred skills
experience in community aged care, understanding of health conditions
Technologies
IT systems for service management
Responsibilities
Coordinate and roster newly onboarded support staff, manage and schedule client services within IT systems, follow up on referrals and service requests, prioritize urgent service requests based on risk assessments, liaise with clients and families to explain services, ensure compliance with privacy requirements
Seniority
Mid-level, hands-on operational role
