Senior Sustainment Engineer
Core
Senior engineering leader responsible for technical escalation, root cause analysis, and reliability sustainment of live production sites for robotics and industrial automation systems.
Role type
Senior hands-on IC sustainment engineer
Builds
Reliability discipline, technical playbooks, and field support infrastructure for customer sites
Domain
Robotics / Industrial Automation / Electromechanical Systems
Deliverable
physical/clinical work
Required skills
electromechanical troubleshooting, root cause analysis (RCA), corrective/preventive action (CAPA), reading electrical schematics, CMMS/PLM usage, safety discipline in live environments, mentoring
Preferred skills
supervising external contractors, new product introduction (NPI) support, building technical documentation from scratch, bilingual communication (Spanish/English)
Technologies
CMMS, PLM, Netsuite
Responsibilities
Lead technical escalation and RCA for complex field issues; translate field findings into engineering change requests; track and report sustainment metrics (MTBF, MTTR, uptime); manage spare parts planning and service kit deployment; mentor Sustainment Engineers and field technicians; perform physical troubleshooting and maintenance on-site
Seniority
Senior, hands-on IC
