AI Deployment Manager (Builder) - Tokyo
Core
Specialist post-sales enablement role delivering technical training and adoption programs for OpenAI's product suite to help enterprises operationalize AI.
Role type
Senior IC customer enablement manager (AI products)
Builds
Customer adoption programs, training workshops, and enablement playbooks for OpenAI products
Domain
Enterprise AI / Generative AI / LLM Operations
Deliverable
product features
Required skills
Instructional design, technical fluency in coding/agents/APIs, C-level communication, live workshop facilitation, business outcome mapping, product enablement strategy
Preferred skills
Experience with RAG, evaluation strategies, fine-tuning, hackathon leadership
Technologies
ChatGPT Enterprise, Codex, Agents, API, RAG, fine-tuning
Responsibilities
Design and deliver high-impact training engagements for diverse audiences, lead customer training across the full lifecycle, drive customer activation and sustained usage, partner with Sales and Engineering teams, develop reusable training assets and playbooks, synthesize customer feedback for product improvements
Seniority
Senior, hands-on IC