Customer Care Coordinator-Sydney region
Based in AustraliaNo visa sponsorshipCitizens or permanent residents only
Core
Welcoming face and voice for Sydney region clinics, managing customer interactions, scheduling audiologist appointments, and guiding customers through hearing devices.
Role type
Customer Care Coordinator (Healthcare/Retail)
Builds
Customer service experiences and clinic operational efficiency
Domain
Hearing health / Allied health retail
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, CRM systems, administrative support, minor hearing aid repairs, community marketing support
Responsibilities
Engaging with customers via phone, email, and face-to-face; scheduling hearing assessments; guiding customers through hearing devices; resolving customer concerns; supporting local marketing initiatives; performing minor hearing aid repairs; maintaining customer records