Chief Operating Officer
Core
Lead enterprise operations across a national service portfolio including employment, education, housing, and social services to strengthen performance, accountability, and service integration.
Role type
Senior executive Chief Operating Officer (COO)
Builds
Integrated national service portfolio and operational foundations for sustainable community impact
Domain
Social services / Human services / Employment and education
Required skills
Enterprise operations leadership, financial and operational judgement, contract management, regulated environment experience, change management, stakeholder engagement, government relations, strategic planning, performance reporting, team leadership
Preferred skills
Experience in human services, employment, or education sectors, track record of leading complex multi-service operations, ability to navigate complexity and drive substantial change
Responsibilities
Partner with the CEO to deliver sustainable community impact, lead four General Managers, strengthen contract and financial performance, develop leadership capability, embed effective processes and controls, translate strategic priorities into practical action, strengthen government and stakeholder relationships
Seniority
Senior, executive level