PROGRAM LEAD
Core
Lead the strategic formulation, implementation, management, and evaluation of the CityFHEPS Career & Education Bridge (CFHEPS-CEB) initiative to bridge housing assistance with workforce development for non-CA employable shelter clients.
Role type
Senior Program Lead / Administrative Director
Builds
A multi-borough workforce ecosystem connecting shelter clients to education, training, and employment opportunities via partners like CUNY EDGE, Jobs-Plus, and Community Centered Workforce Development.
Domain
Public sector social services and workforce development
Required skills
Strategic program management, policy and procedure development, team supervision, interagency liaison, data collection and compliance workflow standardization, program evaluation, stakeholder management
Preferred skills
Experience with CUNY EDGE framework, knowledge of shelter intake and subsidy renewal processes
Technologies
None stated
Responsibilities
Oversee implementation and growth of CFHEPS-CEB; Develop policies and procedures aligning HRA Career Services with DHS workflows; Supervise Community Coordinators; Facilitate linkages with external workforce programs; Develop rubrics to measure participant engagement; Establish systems to evaluate client progress metrics; Standardize data collection and compliance workflows; Direct compilation of annual renewal summaries; Manage deployment of contracted program staff; Coordinate Job Developers for employer network optimization; Oversee strategic expansion of CUNY EDGE; Serve as liaison at high-level interagency meetings.
Seniority
Senior, hands-on IC with strategic leadership