Manager in Training - Warringah Mall
Core
Lead a passionate retail team at an optical store, delivering exceptional customer experiences from clinic to final dispense while managing daily store operations.
Role type
Manager in Training (Retail/Optical)
Builds
Optical retail store operations and customer journey
Domain
Retail / Optical
Deliverable
product features
Required skills
Retail or hospitality leadership experience, shift management, team motivation, sales budget management, retail KPIs (Multipairs, ATV, Conversion), customer service, roster management, store performance ownership, coaching
Preferred skills
Aspiration to become a Store Manager within 6-12 months, resilience, commercial acumen
Technologies
None stated
Responsibilities
Support store operations including running the store 2 days a week, support the Store Manager and Optometrist to drive performance, own the customer journey, manage shifts and rosters, coach and upskill team members
Seniority
Junior Management (Training)