Claims Administrator
Core
Provide administrative support to the claims team, handling customer inquiries, managing schedules, and maintaining claims databases.
Role type
Customer Service Administrator
Builds
Efficient claims management operations
Domain
Insurance / Claims Management
Deliverable
dashboards & analysis
Required skills
CRM software proficiency, organizational skills, time management, attention to detail, problem-solving, communication, customer service
Responsibilities
Answer incoming calls and direct inquiries, handle customer inquiries related to claims, manage referral payments, maintain and update claims databases, monitor and allocate CRM activities
Seniority
Individual Contributor