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Remote Customer Service Agent

Melbourne, Victoria🌐 Remote💼 Full-time🗓 2026-09-07 → 2026-09-24

Core

Create and book customized travel itineraries for clients, including flights, hotels, and cruises.

Role type

Customer Service Agent (Travel)

Builds

Customized travel itineraries and bookings

Domain

Travel and Hospitality

Deliverable

client delivery

Required skills

itinerary planning, travel booking, client communication, budget management, travel restriction monitoring

Preferred skills

sales background, personal travel experience, customer service experience

Responsibilities

Research and create exceptional travel itineraries, review client needs and budgets, book travel needs (airline, car rental, hotel, cruise), handle travel issues, network with tour operators, create promotional materials

Seniority

Entry-level, individual contributor

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