Incident Management Engineer
Core
Ensure stability of Palantir's data-driven software platforms by triaging, troubleshooting, and coordinating the resolution of critical outages to minimize customer impact.
Role type
Senior Incident Management Engineer (SRE)
Builds
Scalable, reliable software for customers in high-stakes environments
Domain
Enterprise software / Data operations
Deliverable
production ML models | product features
Required skills
Incident triage, root cause analysis, cross-functional collaboration, automation, scripting, fast-paced decision making
Preferred skills
Data analysis, tooling development
Technologies
Automation tools, monitoring systems
Responsibilities
Respond to and resolve critical product outages, coordinate with product and infrastructure teams, develop tools to reduce operational overhead, participate in 24/7 on-call rotation
Seniority
Senior, hands-on IC
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