Head of Operations / COO
Core
Own the day-to-day operation of a seed-stage AI company serving manufacturers, connecting customer delivery, supplier/freight operations, and product development.
Role type
Senior IC Head of Operations / COO
Builds
Operational workflows, processes, metrics, and playbooks for serving manufacturers
Domain
Manufacturing operations + AI product development
Deliverable
production ML models
Required skills
Senior operations leadership, supply chain management, procurement, logistics, process design, team building, financial planning
Preferred skills
CPG/food/supplements/cosmetics/chemicals manufacturing experience, freight brokerage, third-party logistics, founder/early startup experience
Technologies
Systems for process design and order execution
Responsibilities
Own customer onboarding and order execution; Build processes and metrics; Work with engineering to prioritize AI automation workflows; Manage supplier and freight operations; Hire and lead the operations team; Partner with founders on planning and finance
