Program Operations Associate
Core
Own the launch and ongoing operation of Imprint's partner card programs, managing cross-functional workstreams from kickoff to GA launch.
Role type
Senior Program Operations Associate
Builds
Partner card programs for brands like Crate & Barrel, Rakuten, and Booking.com
Domain
Fintech / Payments / Co-branded credit cards
Required skills
Program management, Project management, Stakeholder management, Execution, Process building, Risk identification, Requirements gathering, Documentation, SOP creation, Cross-functional collaboration
Preferred skills
Fintech experience, Payments experience, B2B2C product experience, Bank partner regulatory readiness
Technologies
None stated
Responsibilities
Manage cross-functional workstreams from kickoff through launch day, Work with Compliance on bank partner reviews, Track launch workstream status with Growth, Gather requirements with Solutions Engineering, Update product configurations, Support legal documentation and drafting, Identify operational gaps and build lightweight systems, Translate product capabilities into partner-facing materials and SOPs, Track launch milestones and recommend improvements
Seniority
Mid-level, hands-on IC