IT Operations Engineer (2nd Line)
Core
Own the day-to-day technical environment across office locations and cloud, ensuring applications, infrastructure, and end-user hardware operate reliably.
Role type
2nd line IT Operations Engineer
Builds
Reliable IT operations for a fully integrated energy company
Domain
Energy sector IT operations
Deliverable
infrastructure
Required skills
2nd line IT support, SaaS administration, scripting (Python/Bash), end-user hardware support (Windows/macOS), debugging, cloud basics, networking fundamentals
Preferred skills
AWS cloud experience, cloud certifications, core networking (TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi), networking/security certifications (CCNP, Fortinet NSE), bachelor's degree in related field
Technologies
Google Workspace, Iru, Revolut People, Linear, AWS
Responsibilities
Administer SaaS applications, automate manual IT tasks using AI tooling, resolve office hardware issues (laptops, AV, printers), provide 2nd line IT support, assist in staff onboarding/offboarding
Seniority
Mid-level, hands-on IC