Manager, School & Student Services
Core
Lead a high-performing team delivering student results, enrolments, and certification services while ensuring accurate data, effective systems, and compliance with VCAA policies.
Role type
Senior IC manager (student services & assessment operations)
Builds
Student result reports, VCE/VPC certificates, enrolment data systems, and digital assessment platforms
Domain
Education administration & assessment services
Required skills
Team leadership, budget management, stakeholder engagement, policy compliance, strategic planning, process improvement, data management, complex negotiation, digital system administration
Responsibilities
Lead and manage a high-performing team to deliver high-quality services, oversee significant budget and resourcing, build relationships with internal and external stakeholders, provide authoritative analysis and expert advice to management, drive continuous improvement, ensure policies and systems support administrative functions, operate digital systems for student registration and results, ensure timely and accurate data capture, develop and review special provision policies, work outside standard business hours during peak periods