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Ecosystem Operations

New York, NY💼 Full-time🗓 2026-09-17 → 2026-09-25

Core

Build the operational foundation for Sierra's ecosystem, scaling programs, systems, and operations to enable the global community of customers, partners, and developers to thrive.

Role type

Ecosystem Operations Manager (Senior IC)

Builds

Sierra University, partner enablement programs, developer relations resources, and builder community initiatives.

Domain

AI Agents / Developer Platforms / Enterprise SaaS

Deliverable

product features

Required skills

Ecosystem operations, program management, developer relations, partner enablement, curriculum operations, event planning, process improvement, cross-functional coordination, data analysis

Preferred skills

Scaled developer ecosystems experience, learning management systems, community platforms, content creation tools, AI platform familiarity, technical implementation background

Technologies

LLMs, AI agents, developer tools, learning management systems, community platforms

Responsibilities

Scale Sierra University by managing curriculum, certifications, and learner journeys; coordinate global builder community programs; drive partner enablement operations; create developer-facing documentation and tutorials; plan and execute ecosystem events; build operational systems and reporting; measure ecosystem health metrics.

Seniority

Senior, hands-on IC

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