Senior Localization Project Manager
Core
Manage assigned localization accounts end-to-end, serving as the primary project-level contact for clients to maximize delivery performance, quality, and profitability.
Role type
Senior Localization Project Manager
Builds
Multilingual content workflows for global enterprises
Domain
Localization / Translation Technology
Required skills
Localization project management, global team leadership, project planning and scheduling, risk assessment, QA oversight, financial budget management, CAT/TMS tools proficiency, client relationship management, process documentation, quarterly business reviews
Preferred skills
Experience with technology-driven environments, experience supporting new client sales cycles, experience creating client-facing documentation (SOWs, proposals)
Technologies
Crowdin, Smartling, XTM, Phrase
Responsibilities
Lead and supervise global teams including internal and external stakeholders; Prepare, analyze, and implement project plans in alignment with company standards; Develop and manage detailed project schedules; Conduct risk assessments and implement strategic plans; Oversee QA projects including resource allocation and defect management; Collaborate with cross-functional stakeholders to achieve objectives; Create and maintain process documentation; Operate independently to identify and escalate issues; Partner with production teams to drive continuous improvement; Build and maintain strong relationships with internal and external stakeholders; Develop trusted client relationships achieving measurable success in customer satisfaction; Ensure clear, effective, and timely communication with all project stakeholders; Maintain accuracy and timeliness of all financial systems data; Prepare and deliver reporting including weekly status updates and budget-to-actual analysis; Protect project profitability through effective margin management; Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings.
