Front Office Coordinator – Penrith
Core
Front office coordinator managing patient appointments, check-ins, and clinic flow for a dental implant centre.
Role type
Front office coordinator (healthcare reception)
Builds
Patient appointment schedules and seamless front-of-house operations
Domain
Dental / Healthcare
Required skills
Appointment coordination, patient communication, record keeping, payment processing, practice management software, multi-tasking
Preferred skills
Dental or medical reception experience, empathy, calm under pressure
Responsibilities
Welcoming patients and managing front-of-house interactions, coordinating appointments across consultations and surgery, ensuring accurate patient documentation and consent forms, processing payments and billing, maintaining patient records in practice management system, acting as communication link between patients and clinicians
Seniority
Individual Contributor, operational support