Service Delivery Manager, Asset Management
Core
Trusted link between Asset Management and Technology ensuring front-office teams operate seamlessly.
Role type
Service Delivery Manager (Front Office)
Builds
Reliable technology services for mission-critical investment systems
Domain
Asset Management / Financial Services
Required skills
stakeholder management, incident management, service level reporting, change management, project delivery, vendor management, trading application knowledge, regulatory understanding
Preferred skills
ITIL/PRINCE2/COBIT/TOGAF certifications, experience with Bloomberg/OMS/PMS platforms
Technologies
Bloomberg, OMS, PMS, market data feeds
Responsibilities
Build relationships with portfolio managers and investment teams; coordinate between Asset Management and Technology; oversee service delivery and issue resolution; drive service level discussions and continuous improvement; support technology project delivery; lead change and adoption activities
Seniority
Mid-Senior, hands-on IC