Flight Centre Team Leader - Queen Street Mall, QLD
Core
Lead a retail travel sales team in a store environment, driving sales performance, budget adherence, and team development.
Role type
Retail team leader (travel agency)
Builds
Travel booking services and related products for customers
Domain
Travel industry + retail operations
Deliverable
product features
Required skills
Team leadership, sales management, budget management, staff training, performance coaching
Preferred skills
Experience in leadership roles, knowledge of travel operations
Responsibilities
Maintain business operating systems, meet shop budgets and P&L expectations, train new starters and provide ongoing development, earn sales incentives, create a positive working environment, motivate the team, model company values, act as the primary point of contact for team inquiries
Seniority
Individual contributor with leadership responsibilities