IT Support Engineer
Core
On-site IT support engineer providing hardware, software, and network troubleshooting for SMB, enterprise, and government clients.
Role type
Senior IC IT Support Engineer
Builds
Client IT infrastructure stability and operational continuity
Domain
Managed IT Services / Enterprise Support
Required skills
Windows administration, Microsoft 365, Active Directory, basic networking, hardware troubleshooting, software troubleshooting, printer configuration, workstation setup, business application installation
Preferred skills
Linux, macOS, cloud technologies, communications projects
Technologies
Windows, Microsoft 365, Active Directory, Linux, macOS
Responsibilities
Provide support across phone, email, and remote desktop; Troubleshoot hardware, software, and network issues; Install and configure workstations, printers, network equipment, and business applications; Travel to client sites for on-site support; Maintain accurate documentation
Seniority
Mid-level, hands-on IC