Administration Assistant – Workers Compensation
Core
Provide essential administrative support for the Workers Compensation claims function, specifically focusing on processing and managing invoices for medical and allied health services.
Role type
Administration Assistant (Workers Compensation Claims)
Builds
Accurate payment processing and claim record management for WorkSafe Victoria
Domain
Insurance / Workers Compensation / Claims Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
invoice processing, accounts payable, data entry, Microsoft Excel, compliance adherence, record maintenance, discrepancy identification, payment query resolution
Preferred skills
insurance industry experience, workers compensation knowledge, audit understanding, high-volume environment management
Responsibilities
Process invoices for medical and allied health services; Check invoice details against claim records; Identify and escalate discrepancies or duplicate invoices; Manage invoice processing within service levels; Support the recoveries process; Respond to and resolve payment queries; Maintain accurate administrative records; Follow WorkSafe scheme rules and DXC processes
Seniority
Individual Contributor, Entry to Mid-level
