Mental Health Clinician, Phone Triage, Mental Health, Drug & Alcohol Service
Core
Conduct high-quality, timely mental health and drug/alcohol triage assessments via phone for infants, children, and young people (0–25 years) to determine risk, formulate care pathways, and provide referrals.
Role type
Senior IC mental health clinician (phone triage)
Builds
Safe and appropriate access to acute mental health and substance use care for youth
Domain
Healthcare / Mental Health / Child and Adolescent Psychiatry
Required skills
Clinical triage assessment, risk assessment and formulation, care pathway planning, telephone communication, evidence-informed clinical advice, multidisciplinary collaboration, trauma-informed practice
Preferred skills
Experience with infants, children, and young people, confidence in time-sensitive clinical decision-making, flexibility for rotating roster (7am–10pm, 7 days/week)
Responsibilities
Conduct phone-based triage assessments, undertake risk assessment and formulation, provide clinical advice and referrals, respond to written referrals, communicate with families and stakeholders, collaborate within governance frameworks
Seniority
Senior, hands-on IC