Operations Manager
Core
Lead housing operations across tenancy services, asset management, and community development to deliver stability and dignity for homeless Australians.
Role type
Senior Operations Manager (Social Housing)
Builds
Integrated service model for housing, asset, and community development
Domain
Social services / Affordable housing
Required skills
Operational leadership, budget management, tenancy management, asset management, stakeholder relationship building, compliance management, data-driven decision making, change leadership
Preferred skills
Experience in social or affordable housing, coaching and performance management, navigating ambiguity
Technologies
None stated
Responsibilities
Lead and develop a high-performing team, drive operational performance against KPIs, manage budgets and financial reporting, build relationships with government and funders, oversee recruitment and team development, ensure regulatory compliance, use data to inform decisions, champion continuous improvement
Seniority
Senior, hands-on IC with strategic oversight