PROGRAM ADMINISTRATOR
Core
Administer directly operated and/or contracted homeless shelter facilities, ensuring safe environments, compliance with mandates, and optimal service delivery for vulnerable populations.
Role type
Senior Program Administrator (Administrative Director of Social Services)
Builds
Shelter operations and social service programs for homeless individuals and families
Domain
Public sector / Social Services / Homelessness
Required skills
Facility administration, regulatory compliance, incident response, program oversight, performance analysis, contract supervision, RFP evaluation, stakeholder liaison
Preferred skills
None stated
Technologies
None stated
Responsibilities
Ensure compliance with applicable mandates and regulatory requirements governing the right to shelter; Respond to critical incidents affecting clients' health and safety; Conduct routine site visits; Oversee program activities and social service provision; Review analyses to measure program performance; Supervise shelter contracting process; Evaluate Requests for Proposals and participate in contract negotiations; Liaise with local Community Boards
Seniority
Senior, hands-on IC