Critical Operations Director (Australia)
Core
Establish and lead the Operations function for a hyperscale data centre campus, ensuring 100% uptime, safety, and mission-critical system reliability for major cloud platforms.
Role type
Senior people leadership (Critical Operations Director)
Builds
Hyperscale data centre campus operations (mechanical, electrical, plumbing, fire life safety, controls)
Domain
Data Centre Infrastructure / Critical Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
People leadership (100+ employees), operational readiness, incident command, vendor management, budget management, change management, risk management, stakeholder collaboration
Preferred skills
Data centre experience, Defence/naval/aviation/industrial operations background, CMMS/EPMS/BMS proficiency
Technologies
CMMS, EPMS, BMS
Responsibilities
Lead workforce planning, recruitment, onboarding, retention, and succession planning for 100+ staff; Ensure preventive and predictive maintenance execution; Lead response to incidents, emergencies, and abnormal conditions; Manage vendor performance, service contracts, and procurement; Develop and manage site CAPEX and OPEX budgets; Build trusted customer relationships and manage escalations.
Seniority
Senior, hands-on IC with people leadership mandate
