Senior Communications Manager
Core
Lead and build Netwealth's customer and adviser communications capability, establishing governance, standards, and strategy to ensure clear, compliant, and consistent messaging across the business.
Role type
Senior Manager, Customer & Adviser Communications (Leadership/Strategy)
Builds
Governance frameworks, communication standards, and oversight mechanisms for regulatory and business-critical communications.
Domain
Financial Services / Wealth Management / Regulated Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, governance framework design, regulatory compliance knowledge, complex editing, stakeholder influence, cross-functional collaboration, team leadership, hands-on delivery
Preferred skills
Experience in superannuation or banking, ability to translate technical info for customers
Technologies
N/A
Responsibilities
Develop communications strategy and governance frameworks; Act as senior editor for high-risk communications; Establish approval processes and measurement frameworks; Coach the Communications Specialist; Partner with senior stakeholders to improve communication quality.
Seniority
Senior, hands-on leadership