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Senior Director, GTM Executive Communications

New York, NY💼 Full-time🗓 2026-07-07 → 2026-07-31

Core

Lead the organization to transform Elastic's go-to-market strategy into clear, compelling, and actionable communications that enable execution across the global revenue organization.

Role type

Senior Director, GTM Executive Communications, Strategy & Operations

Builds

GTM narrative, communications programs, and executive engagement initiatives for the Chief Revenue Officer and Revenue Operations Team

Domain

Enterprise Search AI / SaaS

Deliverable

product features

Required skills

Strategic communications planning, change management, executive messaging, content operations, program leadership, stakeholder alignment, AI integration in workflows, editorial standards, scalable framework design

Preferred skills

Experience with Fortune 500 clients, AI tool adoption, customer innovation programs

Technologies

AI tools for content creation and workflow automation

Responsibilities

Define communications strategy supporting GTM priorities; translate complex business ideas into clear messages; serve as trusted advisor to CRO on strategic communications; lead executive messaging, presentations, and field-facing content; establish communication rules and editorial standards; build scalable communications frameworks and manager enablement; provide strategic oversight for executive engagement portfolio including Customer Innovation Center and Executive Sponsorship Program

Rewrite
## Responsibilities - Lead the organization tasked with transforming Elastic's go-to-market strategy into clear, compelling, and actionable communications that enable execution across our global revenue organization. - Serve as the strategic communications partner to the Chief Revenue Officer (CRO) and Revenue Operations Team, ensuring business priorities are translated into communications, programs, and experiences that align leaders, equip managers, and enable the field to execute with confidence. - Your organization has three main areas of focus: Executive Communications, Communications Strategy and Operations, and Executive Engagement Programs. Collectively, these functions establish the narrative, governance, and operating model that drive consistent execution across the GTM organization. - Create the GTM narrative. Update communications with AI and scalable operations. Manage executive programs that improve customer relationships and accelerate business results. ## What You Will Be Doing - Lead GTM Narrative & Communications Strategy - Develop and maintain a cohesive and compelling GTM narrative that aligns with the company's strategic goals. - Update and refine communications strategies to incorporate AI and scalable operations, ensuring they are aligned with the company's evolving needs. - Manage executive engagement programs that enhance customer relationships and drive business results. ## Requirements - As the Senior Director, GTM Executive Communications, Strategy & Operations, you will lead the organization tasked with transforming Elastic's go-to-market strategy into clear, compelling, and actionable communications that enable execution across our global revenue organization. - Reporting to Global Revenue Operations, you will serve as the strategic communications partner to the Chief Revenue Officer (CRO) and Revenue Operations Team, ensuring business priorities are translated into communications, programs, and experiences that align leaders, equip managers, and enable the field to execute with confidence. - Your organization has three main areas of focus: Executive Communications, Communications Strategy and Operations, and Executive Engagement Programs. Collectively, these functions establish the narrative, governance, and operating model that drive consistent execution across the GTM organization. - This role extends beyond traditional internal communications. You will create the GTM narrative. You will update communications with AI and scalable operations. You will manage executive programs. These programs will improve customer relationships and accelerate business results. ## Nice to Have - Experience in creating and managing executive engagement programs that improve customer relationships and accelerate business results. - Familiarity with AI and scalable operations in the context of communications strategy. - Strong leadership and strategic communication skills. ## Benefits - The role offers the opportunity to lead a high-impact function within a growing and innovative company. - The chance to shape the GTM narrative and drive business results through strategic communications. - A dynamic and collaborative work environment with a focus on execution and results.
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