Senior Business Analyst - Digital
Core
Lead concept and discovery activities for complex digital transformation, translating strategy into customer-centred, commercially sound solutions.
Role type
Senior Business Analyst (Digital Transformation)
Builds
Digital products and improved customer journeys
Domain
Financial services / Digital transformation
Deliverable
product features
Required skills
Business analysis, stakeholder engagement, customer journey mapping, service design, process modeling, commercial acumen, agile delivery, UX/UI principles
Preferred skills
Experience in financial services or highly regulated environments
Technologies
Jira, Confluence
Responsibilities
Lead end-to-end discovery and business analysis for digital initiatives; Facilitate workshops to define requirements and drive decisions; Develop customer journeys, service blueprints, and process models; Evaluate business value, risks, and trade-offs; Partner with design, technology, and business teams; Provide leadership and coaching on analysis activities
Seniority
Senior, hands-on IC with leadership responsibilities
