Lead Consultant (Remote)
Core
Lead IT Operations and strategic roadmap execution for Veeva Vault R&D SaaS solutions, acting as the primary liaison between implementation teams and customer stakeholders.
Role type
Senior Lead Consultant (IT Operations & Strategy)
Builds
Strategic enhancement roadmaps, release management programs, and customer adoption initiatives for Vault Development Cloud.
Domain
Life Sciences / SaaS / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
IT Project Management, IT Operations leadership, Agile release methodology, SaaS principles, GxP principles, Stakeholder management, Roadmap planning, Resource planning
Preferred skills
Lifesciences Quality/Clinical/Regulatory/Drug Safety domain knowledge, Data or Content Management applications, PMP certification
Technologies
Veeva Vault, Documentum, D2, OpenText, SharePoint, Siebel CTMS, InForm EDC
Responsibilities
Lead IT Operations at customers for Veeva's R&D SaaS solutions; Function as Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties; Oversee customer release management programs including resource planning, release tracking, and forecasting; Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps; Guide customers in adopting Vault and industry best practices as part of post-implementation programs.
Seniority
Senior, hands-on IC with leadership responsibilities