Branch Manager
Core
Leading the Darwin branch team to deliver outstanding service, achieve performance outcomes, and ensure compliance for Defence Bank members.
Role type
Branch Manager (Retail Banking)
Builds
Branch operations, member service experiences, and sales of financial products
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Team leadership, sales strategy, stakeholder relationship building, coaching, business plan development, presentation facilitation, time management, Microsoft Office proficiency
Preferred skills
Vocational qualification in financial services, sales, or team leadership, experience in financial services retail sales
Responsibilities
Leading the Darwin team in person to ensure operational efficiency and service excellence, fostering a positive team culture through virtual engagement and visits, developing working relationships with remote leaders, promoting Defence Bank to grow the member base and product portfolios, managing branch operations for compliance and approving lending applications
Seniority
Mid-level, hands-on IC